COVID-19 Response

Dear Friends,
 
We are closed to the public, until further notice. If you have a pending order, we will be in touch next week. 

Our website is OPEN for orders. We will arrange to have you collect the books at our entrance when convenient or you can choose to have them shipped.  Since our staff has been reduced to zero, please no phone orders at this time. We are trying to handle the current, frequently changing situation as gracefully as possible and thank you for your support. 

Be well, 

Connie

(518) 677-2515 (leave a message and I'll get back to you as soon as I can)

orders@battenkillbook.com 

Order online: http://www.battenkillbooks.com 

Purchase a gift certificate here: https://www.battenkillbooks.com/battenkill-books-gift-certificate 


 

Return Policy

We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.

  • For orders placed online, you may return or exchange any book or non-book item in its original condition for a full refund (excluding shipping cost) within 7 days of receiving your order. Non-Book items must also include all original tags and/or packaging.
  • For purchases made in-store, you may return an item for exchange or store credit as long as the item is still in new, saleable condition, and it is returned with original receipt within 30 days of purchase. 
  • Without a receipt, a return may be approved for exchange or store credit at the manager's discretion, and only at the current value of the book. Please contact us for details
  • For all returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
  • Special order items that are not usually carried and have been ordered specifically at your request may not be returned.
  • Bargain-priced books and magazines cannot be returned. 
  • If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.