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Published in cooperation with the American Library Association, an insider's look at one of the most prevalent, yet commonly misunderstood institutions Here is the good, the bad, and the ugly of librarian William Ottens's experience working behind service desks and in the stacks of public libraries, most recently at the Lawrence Public Library in Kansas. In Librarian Tales, published in cooperation with the American Library Association, readers will learn about strange things librarians have found in book drops, weird and obscure reference questions, the stress of tax season, phrases your local librarians never want to hear, stories unique to children's librarians, and more. Ottens uncovers common pet peeves among his colleagues, addresses misguided assumptions and stereotypes, and shares several hilarious stories along the way. This book is must reading for any librarian, or anyone who loves books and libraries, though non-library folks will also laugh and cry (from laughing) while reading this lighthearted analysis of your local community pillar, the library.