Quality Management Demystified (Paperback)

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Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

About the Author

Sid Kemp, a certified project management professional (PMP), is a highly regarded consultant and trainer. His company assists Fortune 500 companies and major governmental agencies in quality management, process improvement for project management and operations, improvement of audit methodologies, and deploying new technologies. Sid is also the author of Project Management Demystified.

Product Details
ISBN: 9780071449083
ISBN-10: 0071449086
Publisher: McGraw-Hill Companies
Publication Date: January 2nd, 2006
Pages: 320
Language: English
Series: Demystified

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